Terms of Service
Last updated: February 24, 2026
1. Acceptance of Terms
By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Use License
Permission is granted to temporarily download one copy of the materials on Proway's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- Modify or copy the materials
- Use the materials for any commercial purpose or for any public display
- Attempt to reverse engineer any software contained on the website
- Remove any copyright or other proprietary notations from the materials
3. Products and Pricing
We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions or other content on this site is accurate, complete, reliable, current, or error-free.
Prices are subject to change without notice. We reserve the right to modify prices at any time. All prices are in Malaysian Ringgit (MYR) unless otherwise stated.
4. Orders and Payment
When you place an order, you are making an offer to purchase products at the prices stated. We reserve the right to accept or reject your order for any reason, including product availability, errors in pricing or product information, or problems identified by our credit and fraud avoidance department.
Payment must be received before we ship your order. We accept various payment methods as displayed on our checkout page. All payments are processed securely through our payment gateway.
5. Shipping and Delivery
We will ship products to the address you provide during checkout. Shipping costs and estimated delivery times will be displayed during checkout. We are not responsible for delays caused by shipping carriers or customs processing. Risk of loss and title for products purchased pass to you upon delivery to the carrier.
6. Returns and Refunds
If you are not satisfied with your purchase, you may return it within the specified return period, subject to our return policy. Items must be in their original condition with tags attached.
Refunds will be processed to the original payment method within a reasonable time after we receive and inspect the returned item.
7. User Accounts
You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
8. Prohibited Uses
You may not use our website:
- In any way that violates any applicable law or regulation
- To transmit any malicious code or viruses
- To impersonate or attempt to impersonate the company or any employee
- In any way that infringes upon the rights of others
- To engage in any automated use of the system
9. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Proway or its content suppliers and is protected by copyright and other intellectual property laws.
10. Limitation of Liability
In no event shall Proway or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Proway's website, even if Proway or a Proway authorized representative has been notified orally or in writing of the possibility of such damage.
11. Indemnification
You agree to indemnify, defend, and hold harmless Proway and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the website or your violation of these Terms of Service.
12. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of law provisions.
13. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of any material changes by posting the new Terms of Service on this page and updating the "Last updated" date.
14. Contact Information
If you have any questions about these Terms of Service, please contact us through our website or customer service channels.